Frequently Asked Questions

Q: Is the procedure you are using on my carpet safe for it?

A: Yes, we do a small fibre test before we start the treatment in order to ensure that we have chosen the right kind of procedure.

Q: Do you have insurance?

Q: I had an appointment but missed it due to personal reasons. Can I reschedule for another time and are there any fees?

Q: Should I move the furniture in the room before you clean?

Q: What is the scheduling process?